FAQ

Parent app

• Is there a manual for the Parent App?
• How do I download and install the Parent app?
• How can I exchange a day with the Parent app?
• How do I login to the Parent app for the first time?
• Where can I find photos in the Parent app?
• How can I register my child’s absence with the Parent app?
• What can I do with my care credit?
• What are ‘school-free days’ (schoolvrije dagen)?
• How does care credit work?
• How can I apply for an extra care day?
• What can I do with the childcare calendar?
• Can I cancel my extra care day?
• I have an out-of-school care contract including school holidays. So why do I have to apply for holiday care?
• Can I send messages to the pedagogical team?